General Information

What services does WeTech GmbH provide?
Which brands does WeTech work with?
What product categories does WeTech cover?

Service & Support

Can I track the status of my repair or refurbished product?
What areas does WeTech serve?
Does WeTech offer a warranty on refurbished products?
What is the difference between a repair and refurbishment?
How does WeTech manage its warehousing and logistics?

Logistics & Technical Operations

What types of reverse logistics services can WeTech provide?
Does WeTech have its own system, and can it integrate with third-party systems?
How many employees does WeTech have? Does WeTech have technical personnel?
What equipment and tools does WeTech have?
How much storage capacity do WeTech’s warehouses have?
Can we visit WeTech to inspect the warehouse?
Does the WeTech warehouse have any security devices?

Additional Services

Can you offer dropshipping services?
Can you provide re-labeling services?
Can you assist with import & export customs clearance?
Can you arrange for item pickup?
Can WeTech assist with product disposal?

Eco-Friendly Practices

What makes WeTech’s repair and refurbishing process eco-friendly?