Study Cases

Mammotion Mower Robot Repair

A customer reported that his Mammotion Mower Robot was unable to start and displayed error messages. Upon receiving the unit, our technicians conducted a thorough diagnosis and identified a faulty motor and a damaged internal circuit board. The team replaced the motor, repaired the circuit board, and updated the software to the latest version to ensure optimized performance and prevent future issues. Rigorous testing was performed on various terrains to confirm full functionality. Within 3 days, the Mammotion Mower Robot was restored to optimal working condition and returned to the customer, who expressed satisfaction with the quick turnaround and enhanced performance.

EcoFlow Portable Power Station Repair

An EcoFlow Portable Power Station arrived at our service center with issues of not holding a charge and an unresponsive display screen. Our repair team quickly disassembled the unit and identified a defective battery management system (BMS) and loose internal wiring. The damaged BMS was replaced, and the wiring was secured. Following the repair, the power station underwent extended charging and discharging tests to confirm its functionality and reliability. Within 5 days, the repaired unit was shipped back to the customer, who appreciated the restored capacity and dependable performance, now ready for their next outdoor adventure.

Anycubic 3D Printer Repair

An Anycubic 3D Printer was brought in with complaints of uneven printing and nozzle clogging. Our technicians conducted a detailed inspection and discovered that the extruder motor was malfunctioning and the nozzle had severe blockages. They replaced the extruder motor, cleaned the nozzle, and recalibrated the print bed to ensure accurate printing. After conducting multiple test prints to confirm consistency and quality, the 3D printer was restored to its optimal state. The customer received their printer back within 6 days, with significantly improved print quality and precision, and was pleased with the results.

Insta360 X4 Action Camera Repair

A customer’s Insta360 X4 Action Camera experienced water damage after being used in a high-humidity environment. Upon receiving the device, our team conducted a full diagnostic and discovered corrosion on the circuit board and lens fogging. We meticulously cleaned the internal components, replaced the damaged board, and performed a lens dehumidification process. After reassembling the camera, rigorous testing confirmed that all functions, including 360° recording and waterproof capability, were fully restored. The camera was returned to the customer in just 4 days, who praised the efficient repair and the restored image quality, ready for their next adventure.

Tarran E-Cargobike Packaging and Logistics

The Tarran E-Cargobike, presented at the 2024 Frankfurt BIKE SHOW, needed specialized packaging and logistics to return to China due to its large and heavy build. Our team assessed the bike’s dimensions and weight to design a reinforced packaging solution, including custom-fit foam padding and a sturdy pallet to protect it during transit.
We coordinated with logistics partners to manage the entire process, handling all export documentation and arranging secure transportation. Despite the bike’s challenging size, it was packaged, shipped, and delivered to China efficiently and without damage. The client was impressed with our attention to detail and professionalism in ensuring safe arrival.